How can we help?

Our pods will be ready for check-in at 3:00 PM.

Check in effortlessly with our simple online process. You’ll receive a link by email to complete your online check-in and access your mobile key. Use your mobile key to enter the hotel and sleeping area, and you’re all set for your stay!

The departure time is at 11:00 AM.

Yes! Please don’t hesitate to ask one of our attentive hosts for assistance. We can hold the luggage for you after check-out or before check-in.

There are two easy routes, both with a free ferry. Day and night: take the free F3 ferry from the back of Central Station to Buiksloterweg (5 minutes), then walk about 15 minutes along the IJ to Grasweg 54. Or take bus 48 to the Houtmankade stop, walk 270 metres to the free F6 ferry at Pontsteiger, cross to Distelweg and walk 450 metres to Cabins. The F6 does not run at night: the last ferry leaves Pontsteiger at 23:07.

Booked our Fully Flexible rate? Then you can cancel free of charge up to 72 hours before your arrival. Our Best Available Rate is our lowest price, but it is non-refundable. You’ll find all the details in our Terms & Conditions. The fine print, but important stuff!

With our Fully Flexible rate, you can change your booking up to 72 hours before your arrival, subject to the rates applicable to the desired date. For the Best Available Rate (non-refundable), the conditions in our Terms & Conditions apply.

With our Fully Flexible rate, you enjoy ultimate flexibility! Cancel for free up to 72 hours before arrival via the website you booked on or the link in your confirmation email. Prefer to change your booking instead? Contact us, and we’ll be happy to assist, depending on availability for your new dates.

Both the Best Available Rate (non-refundable) and the Fully Flexible rate require immediate online payment.

Yes, you can use iDEAL or a debit or credit card to book your pod.

Pack light! Soap, shampoo and hairdryers are all included. Need a towel? You can rent one from us for a small fee, paid in advance. Just bring your own flip-flops for the showers and you’re all set!

At the moment, unfortunately, this service is not available. However, we are actively collaborating with multiple partners to explore offering it externally in the future.

Our lounge area features multiple vending machines and a barista-style fully automatic machine stocked with snacks and a variety of warm and cold drinks, ready to satisfy your cravings 24/7.

We accept Mastercard, Visa and most debit cards at the hotel. Please note: we don’t take cash! No cash. (Did we mention: no cash?)

Cabins is staffed 24/7, so you can always find a host at our lounge area.

Public parking is available near Cabins, and no reservation is needed. Parking costs €1.72 per hour and is paid Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 7:00 PM. Parking is free on public holidays. Parking rates and hours may change, so we recommend checking the latest information when you arrive.

Unfortunately, guests under the age of 18 are not allowed to stay in our shared dorms, even if accompanied by an adult.

We love pets, but unfortunately, animals are not allowed at Cabins, so pets cannot stay overnight.

No, Cabins is a non-smoking hotel; however, you are welcome to enjoy a cigarette outside.

Yes! From 22:00 to 08:00 the sleeping area switches to night mode. You can come and go 24/7, just move like a ninja: whisper, keep your phone on silent, and close the doors and your locker gently. That way everyone can recharge.

Yes, the bed will be made and ready for you in your pod.

We’ve got your bags covered! Each pod comes with its own digitally secured locker, with plenty of room for a medium-sized trolley and a few extras. Bringing a little more? No worries! We also have a limited number of larger lockers and a secure storage room for the rest. Easy!

Each of our pods is designed for one person only.

Each pod is equipped with EU power outlets and USB ports. Stay connected with ultra-fast, free Wi-Fi right from your bed, and personalize your experience with warm, dimmable LED lighting. You’ll also enjoy your own storage space, a coat rack with clothing hooks, and a convenient net for your mobile phone and small personal items.

Each pod has a bed of 90 cm x 210 cm.

You should be able to! It’s a lot bigger than you expect.

Fancy a freshen-up? You can request an extra pod cleaning with fresh bed linen on any day of your stay for an additional fee. Staying with us a little longer? To keep things fresh and comfy, a pod cleaning and linen change is required every 5th day of your stay. A cleaning fee applies.